Build a discipline to face the external world!
My workshops are most difficult when the group thinks they are one step away from a golden solution.
If they were so close, they would not need #wardleymapping.
The reality often is that something beyond their control sets the scene and limits their options.
And the stronger is the refusal to look into this external space, the bigger the disappointment usually is.
Build a discipline to face the external world before you try to change it.